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PRIVACY POLICY

Oakwrights is committed to protecting the privacy of all personal information obtained from our customers.  Our aim is to safeguard our customers whilst providing a personalised service.

This Privacy Policy tells you what data Oakwrights collects in order to carry out our business and how we use and protect any information that you give us.  It explains what we use your data for and how to contact us if you have any concerns or would like to request we remove your personal data from our systems.

What information we collect and store about you

When you contact Oakwrights with an enquiry or enter into a contract with us to manufacture goods, you give us permission to collect information you / your business including your:

  • Name;
  • Address (postal and email); and
  • Telephone numbers.

How we use the information gathered

We require information from you to understand your needs and provide you with a quality service when fulfilling any contract(s) that we have with you.  We use your contact details to provide you with quotes; update you on progress of your order; deliver products to you; and email documents including CAD drawings and financial invoices.

From time to time, we may contact you by email to ask for feedback on our service or for market research purposes.  We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Who we share your information with

We will not sell, distribute or lease your personal information to any other third parties unless we have your permission, or are required by law to do so.

How we secure your information

We are committed to ensuring that your information is held securely.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How long we keep your information

Your data will be kept for as long as it is required by us to provide you with a service, including fulfilling any contract(s) and answering any future queries.

Controlling your personal information – Your choices and rights

For our corporate clients, most data we hold about you and your business does not come under the requirements of GDPR for personal information, however we would like to take this opportunity to confirm that we take the security of all data seriously.

For all our clients, if you have previously agreed to us using your personal information for any purpose, you have the right to change your mind.  You can request removal of your personal data from our systems at any time by writing to or emailing us at the addresses below.  Please note, the timing of your request may affect our ability to provide services to you and carry out our contractual obligations.

You have the right to access the personal information we hold about you.  Any such request will be subject to a small fee and should be made in writing by contacting us at the addresses below.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible.  We will promptly correct any information found to be incorrect.

If you have feedback, questions, corrections or any other comments, then please get in touch via the Contact Us Page on our website.

Oakwrights Bath Ltd

Units 3/4/5, 23 Leafield Way, Corsham, Wiltshire, SN13 9RS

Tel: 01225 430630  enquiries@oakwrightsbath.co.uk  www.oakwrightsbath.co.uk

Links to other websites

Oakwrights’ website contains links to other websites that may be of interest.  However, once you have used these links to leave our website, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy.  You should exercise caution and look at the Privacy Policy applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Oakwrights Bath Ltd may change this Privacy Policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes.

This Privacy Policy is effective from 25th May 2018.