Oakwrights is committed to protecting the privacy of all personal information obtained from our customers. Our aim is to safeguard our customers whilst providing a personalised service.
What information we collect and store about you
When you contact Oakwrights with an enquiry or enter into a contract with us to manufacture goods, you give us permission to collect information you / your business including your:
- Address (postal and email); and
- Telephone numbers.
How we use the information gathered
We require information from you to understand your needs and provide you with a quality service when fulfilling any contract(s) that we have with you. We use your contact details to provide you with quotes; update you on progress of your order; deliver products to you; and email documents including CAD drawings and financial invoices.
From time to time, we may contact you by email to ask for feedback on our service or for market research purposes. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Who we share your information with
We will not sell, distribute or lease your personal information to any other third parties unless we have your permission, or are required by law to do so.
How we secure your information
We are committed to ensuring that your information is held securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
How long we keep your information
Your data will be kept for as long as it is required by us to provide you with a service, including fulfilling any contract(s) and answering any future queries.
Controlling your personal information – Your choices and rights
For our corporate clients, most data we hold about you and your business does not come under the requirements of GDPR for personal information, however we would like to take this opportunity to confirm that we take the security of all data seriously.
For all our clients, if you have previously agreed to us using your personal information for any purpose, you have the right to change your mind. You can request removal of your personal data from our systems at any time by writing to or emailing us at the addresses below. Please note, the timing of your request may affect our ability to provide services to you and carry out our contractual obligations.
You have the right to access the personal information we hold about you. Any such request will be subject to a small fee and should be made in writing by contacting us at the addresses below.
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
If you have feedback, questions, corrections or any other comments, then please get in touch via the Contact Us Page on our website.
Oakwrights Bath Ltd
Units 3/4/5, 23 Leafield Way, Corsham, Wiltshire, SN13 9RS
Links to other websites
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